Evidence Based Team Improvement
Working with your team through surveys, interviews, and job shadowing, I will assess, then design and deliver the appropriate training to give your team the motivation to become more effective. Your clients will benefit from a consistent application of best practices customized for your needs.
Home Based Client Interactions
If your team engages clients in their own homes, I can assist you in assessing your current state, developing procedures, and training your entire team. This work increases awareness of best practices in service delivery and safety.
Example 1: Your team is struggling: they know the work, but don’t really know each other. Service delivery is inconsistent, and your clients deserve more.
Example 2: Some of your team members are effective at providing home-based services, others are just making a social visit.